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Host

Job Details
Level
Entry
Job Location
Springs - The Artesian Hotel & Spa - Sulphur, OK
Position Type
Full-Time/Part-Time
Education Level
None
Salary Range
$8.50 Hourly
Travel Percentage
None
Job Shift
Any
Job Category
Restaurant - Food Service
Join Our Family
Who says you can't choose your family?
We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.
What‚ s in it for you?
The opportunity to use the sum of your life‚ s experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you‚ ll feel proud to be a part of every day?
Benefits, Vacation, Paid Holidays and Competitive Salaries.
OUR MISSION:
‚ Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.‚
CORE VALUES:
The following list of core values guide, drive and define our unique family culture. They are constant and unyielding; they do not change with time and they don‚ t vary from person to person. These values underpin our relationships with our employees, guests and partners. Our core values are the heart and soul of everything we do.
SERVICE
Is the foundation of our business. We genuinely care about our employees, guests and community, and we strive to exceed their expectations.
PASSION
Is what fuels us. We pour our hearts into everything we do, and that is what sets us apart.
INTEGRITY
Is what guides us. Ownership, accountability and the honest desire to operate in an ethical manner, is the core of our reputation.
RELATIONSHIPS
Are the cornerstone of our business. Our success stems from treating employees, guests and partners like family.
INSPIRATION
Drives our team. We will motivate, innovate and evolve to ensure our continued growth.
TEAMWORK
Is the spirit that bonds us. We work together respectfully and harmoniously, sharing enthusiasm for achieving our common goals.
Position Description
Welcomes guests, seat them at tables or in lounge, and help ensure quality of facilities and guest service. Presents menus to guests and answers questions about menu items, making recommendations upon request. Is thoroughly knowledgeable in all aspects of the menu, ingredients, and prices.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
  • Embodies Traditions Spirits Mission, Vision, and Core Values
  • Greet guests, escort them to their seats or waiting areas, and present them with menus and wine lists
  • Assign guests to tables suitable for their needs
  • Direct guests to coatrooms and waiting areas such as lounges
  • Ensure guests are seated promptly, be attentive at all times to guests seated in waiting areas or lounge
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guests' concerns are addressed
  • Receive and record guests' dining reservations
  • Supervise and coordinate activities of dining room staff to ensure that guests receive prompt and courteous service
  • Speak with guests to ensure satisfaction with food and service, and to respond to complaints
  • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
  • Check with guests to ensure that they are enjoying their meals and take action to correct any problems
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Inform guests of daily specials
  • Present menus to guests and answer questions about menu items, making recommendations upon request
  • Describe and recommend wines to guests
  • Serve food and/or beverages to guests; prepare and serve specialty dishes at tables as required
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware
  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
  • Stock service areas with supplies such as coffee, food, tableware, and linens, fill salt, pepper, sugar, cream, condiment, and napkin containers, etc.
  • Take orders from guests for food or beverages when necessary
  • Prepare checks that itemize and total meal costs and sales taxes
  • Present bills, accept payments, operate cash register
  • Prepare cash receipts after establishments close, and make bank deposits
  • Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
  • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):
  • Must be 16 years of age or older


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