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Catering/Banquet Captain

Job Details
Level
Experienced
Job Location
Springs - The Artesian Hotel & Spa - Sulphur, OK
Position Type
Full-Time/Part-Time
Education Level
Not Specified
Salary Range
$9.00 Base+Commission/month
Travel Percentage
Negligible
Job Shift
Any
Job Category
Restaurant - Food Service
Join Our Family
Who says you can't choose your family?
We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.
We are looking for employee-focused leaders to fulfill management position.
What‚ s in it for you?
The opportunity to use the sum of your life‚ s experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you‚ ll feel proud to be a part of every day?
Benefits, Bonuses, Vacation, Paid Holidays and Competitive Salaries.
OUR MISSION:
‚ Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.‚
CORE VALUES:
The following list of core values guide, drive and define our unique family culture. They are constant and unyielding; they do not change with time and they don‚ t vary from person to person. These values underpin our relationships with our employees, guests and partners. Our core values are the heart and soul of everything we do.
SERVICE
Is the foundation of our business. We genuinely care about our employees, guests and community, and we strive to exceed their expectations.
PASSION
Is what fuels us. We pour our hearts into everything we do, and that is what sets us apart.
INTEGRITY
Is what guides us. Ownership, accountability and the honest desire to operate in an ethical manner, is the core of our reputation.
RELATIONSHIPS
Are the cornerstone of our business. Our success stems from treating employees, guests and partners like family.
INSPIRATION
Drives our team. We will motivate, innovate and evolve to ensure our continued growth.
TEAMWORK
Is the spirit that bonds us. We work together respectfully and harmoniously, sharing enthusiasm for achieving our common goals.
Position Description
This position is responsible for assisting the Banquet Manager with all banquet functions. The Captain is responsible for adhering to all Traditions Spirits' √ā¬ standard operating procedures.
ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES:
NOTE: Traditions Spirits, Inc. ¬ may change the requirements of this job description at any time. These include, but are not limited to the following:
  • Embodies Traditions Spirits Mission, Vision, and Core Values
  • Coordinate all aspects of the room/facilities set-up and food and beverage service so that all efforts are directed toward guest satisfaction.
  • Familiarization with banquet's standard operating procedures and adhering to these guidelines
  • Prompt and accurate completion of assigned projects
  • Establish and maintain customer contact at all functions
  • Establish communication with the Executive and Banquet Chef
  • Perform all guest contact activities in a cordial, efficient and professional manner, maintaining a commitment to guest satisfaction
  • Ensure that staff has been scheduled to adequately serve the needs of the guests
  • Must have the ability to multi-task
OTHER RESPONSIBILITIES:
NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):
  • Communicates with the Banquet Manager regarding Banquet Event Orders (BEOs)
  • Maintains contact with the Chef to ensure complete, effective communication between food production and food service
  • Inspects the room for assigned functions, making certain that every detail conforms with the BEO
  • Be observant of any and all safety concerns surrounding your work area
  • Follow all health standards and guidelines established
  • Superior attendance and punctuality
  • Holds self to higher standard, being a role model at all times
  • Attendance at mandatory meetings, training, workshops and/or seminars
  • Create and support an environment of "Teamwork" by helping a fellow employee or guest, without a second thought
  • Adheres to organization policies and procedures
  • Clothing should always be "onstage clean" and professional
REQUIRED QUALIFICATIONS:
  • Must have previous banquet and management experience
  • Must be at least 21 years of age
  • Must possess or be able to obtain an Oklahoma Liquor License
  • Good oral and written communication skills
  • Mature judgment and professionalism in handling all matters
  • Ability to read and understand information and ideas presented in writing
  • Must have problem solving abilities, be self-motivated and organized
  • Must possess a commitment to quality service and food and beverage knowledge
WORKING CONDITIONS AND PHYSICAL EFFORT:
  • Standing during entire event
  • Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
  • Exposure to smoke, steam, high temperatures
  • Moderate to high exposure to cigarette smoke when on the casino floor
  • Must be able to lift and carry up to 30 lbs
TMJ


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