Job Details
Job Location
Springs - The Artesian Hotel & Spa - Sulphur, OK
Position Type
Education Level
Salary Range
$5.00 Hourly
Job Shift
Job Category
Restaurant - Food Service
Join Our Family
Who says you can't choose your family?
We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.
What‚ s in it for you?
The opportunity to use the sum of your life‚ s experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you‚ ll feel proud to be a part of every day?
Benefits, Vacation, Paid Holidays and Competitive Salaries.
‚ Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.‚
The following list of core values guide, drive and define our unique family culture. They are constant and unyielding; they do not change with time and they don‚ t vary from person to person. These values underpin our relationships with our employees, guests and partners. Our core values are the heart and soul of everything we do.
Is the foundation of our business. We genuinely care about our employees, guests and community, and we strive to exceed their expectations.
Is what fuels us. We pour our hearts into everything we do, and that is what sets us apart.
Is what guides us. Ownership, accountability and the honest desire to operate in an ethical manner, is the core of our reputation.
Are the cornerstone of our business. Our success stems from treating employees, guests and partners like family.
Drives our team. We will motivate, innovate and evolve to ensure our continued growth.
Is the spirit that bonds us. We work together respectfully and harmoniously, sharing enthusiasm for achieving our common goals.
Position Desription
Take orders and serve food and beverages to guests at tables in dining establishment. Ensures guest satisfaction, food quality, and cleanliness. Presents menus to guests and answers questions about menu items, making recommendations upon request. Is thoroughly knowledgeable in all aspects of the menu, ingredients, and prices.
NOTE: Traditions Spirits, Inc. ¬ may change the requirements of this job description at any time. These include, but are not limited to the following:
  • Embodies Traditions Spirits Mission, Vision, and Core Values
  • Greet guests, escort them to their seats, and present them with menus and wine lists
  • Take dining reservations
  • Present menus to guests and answer questions about menu items, making recommendations upon request
  • Take orders from guests for food or beverages
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Inform guests of daily specials
  • Check guests' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests
  • Check with guests to ensure that they are enjoying their meals and take action to correct any problems
  • Serve food and/or beverages to guests; prepare and serve specialty dishes at tables as required
  • Write guests' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Describe and recommend wines to guests
  • Bring wine selections to tables with appropriate glasses, and pour the wines for guests
  • Garnish and decorate dishes in preparation for serving
  • Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee, etc.
  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
  • Clean tables and/or counters after guests have finished dining
  • Prepare checks that itemize and total meal costs and sales taxes
  • Present bills, accept payments, operate cash register
  • Prepare cash receipts after establishments close, and make bank deposits
  • Stock service areas with supplies such as coffee, food, tableware, and linens, fill salt, pepper, sugar, cream, condiment, and napkin containers, etc.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware
  • Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
  • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
  • Uniforms and/or clothing should always be ‚ on stage clean‚
  • Always wear safety/slip resistant shoes
  • Create and support an environment of ‚ Teamwork‚ by helping a fellow employee or guest, without a second thought
  • Superior attendance and punctuality
  • Attendance in mandatory meetings, training, workshops, and/or seminars
  • Adhere to organization policies and procedures
  • Use safety belts when lifting anything over 20lbs
  • High School Diploma or equivalent with a minimum of 1 year relevant experience desired
  • Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
  • Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests
  • Good oral and written communication skills
  • Mature judgment and professionalism in handling all matters
  • Ability to read, write, and understand orders
  • Good computer skills
  • Ability to read and understand information and ideas presented in writing
  • Ability to handle cash, give change, and balance receipts at end of shift
  • Excellent organization and problem solving skills
  • Knowledge of InfoGenesis software
  • Standing during entire shift
  • Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
  • Lifts and carries supplies, tubs, and cases, weighing up to 30 lbs
  • Essential hand/eye coordination
  • Work is normally performed in a typical interior restaurant work environment
  • Noise level is moderate to high
  • Moderate or high exposure to cigarette smoke
  • Limited exposure to physical risk
  • Moderate physical effort required

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